Return & Exchange Policy
Your satisfaction is important to us. We are confident that you will enjoy our products. We stand behind our products with a 100% customer satisfaction policy for 6 months after purchase date.If for any reason you are not happy with the quality of our products or find them to be defective in any way, please return the item with a brief explanation of the problem. We will either exchange it for another item of your choosing or give you a refund, less the original shipping charges at our discretion.
If there is a problem with your order when you receive it, please contact us immediately. In the unlikely event that we made an error in processing your order we will ask you to return the incorrect items at our cost within 15 days of delivery, and replace them if appropriate. We pay the shipping charges for returns due to our error. All freight and handling charges on other returned goods are the responsibility of the customer. If you are returning an item for exchange we will waive the shipping charges on the new item. All returns must be made within thirty (30) days of receipt of your order. A 20% re-stocking fee may apply to certain returned items.
If you return an item to us for refund or exchange we recommend you use a carrier like UPS or FedEx so it can be easily tracked. If you use USPS to return an item we recommend you send it via Priority Mail with Delivery Confirmation and Insurance. We cannot accept responsibility for returned items that have been lost or misplaced by the post office.